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Practical guidance and updates to help you manage, secure and optimise Microsoft 365

Spotting and Stopping the Evil Proxy Attack in Microsoft 365
Andrew Eardley

Andrew Eardley

3 min read

Spotting and Stopping the Evil Proxy Attack in Microsoft 365

How to spot and stop an evil proxy attack in Microsoft 365.

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Streamlining MSP Operations: The Power of Intelligent Onboarding and Offboarding Tools
Jean Eardley

Jean Eardley

3 min read

Streamlining MSP Operations: The Power of Intelligent Onboarding and Offboarding Tools

As a Managed Service Provider (MSP), your ultimate aim is to streamline your operations, ensure...

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Securing Microsoft 365: An Essential Service Every MSP Should Offer
Jean Eardley

Jean Eardley

3 min read

Securing Microsoft 365: An Essential Service Every MSP Should Offer

As a Managed Service Provider (MSP), you play a critical role in supporting businesses digital...

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Navigating the GDAP Transition: Enhancing Microsoft 365 Security for MSPs
Jean Eardley

Jean Eardley

3 min read

Navigating the GDAP Transition: Enhancing Microsoft 365 Security for MSPs

The evolution from Delegated Admin Permission (DAP) to Granular Delegated Admin Permission...

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Where to Find IT Professionals: Transform Your MSP's Helpdesk with the Power of Automation
Jean Eardley

Jean Eardley

3 min read

Where to Find IT Professionals: Transform Your MSP's Helpdesk with the Power of Automation

As an MSP, finding the right IT professionals can be a challenging task. Notably, recruiting...

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Detecting Suspicious App Behaviour in Microsoft 365
Jean Eardley

Jean Eardley

4 min read

Detecting Suspicious App Behaviour in Microsoft 365

Microsoft 365 has become an appealing target for cybercriminals. Specifically, these potential...

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Increasing Monthly Recurring Revenue: A Guide for Managed Service Providers
Jean Eardley

Jean Eardley

4 min read

Increasing Monthly Recurring Revenue: A Guide for Managed Service Providers

In the fast-paced world of IT support, being a Managed Service Provider (MSP) comes with its...

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How to Set Out of Office in Microsoft 365 without Customer Login Details
Jean Eardley

Jean Eardley

3 min read

How to Set Out of Office in Microsoft 365 without Customer Login Details

You can set out of office (automatic replies) for another user in Microsoft 365 using the...

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How to Add an Alias to Microsoft 365 Emails: A Simple Guide for Managed Service Providers
Andrew Eardley

Andrew Eardley

3 min read

How to Add an Alias to Microsoft 365 Emails: A Simple Guide for Managed Service Providers

Need to add a second email address to a Microsoft 365 user? You can create an email alias in the...

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