How to Add an Alias to Microsoft 365 Emails: A Simple Guide for Managed Service Providers

Are you looking to add an alias to your Microsoft 365 email? Whether you're managing several different business identities, or need to simplify email management for your customers, Microsoft 365 offers a quick and easy solution. In this informative guide, we'll show you how you, as a Managed Service Provider (MSP), can add an alias to your Microsoft 365 emails.

What is an Email Alias?

Before we delve into the how, let's first define what an email alias is. Simply put, an email alias is an additional email address that is associated with your primary Microsoft 365 email account. Email aliases are perfect for receiving email sent to different addresses and having them arrive in the same inbox.

Step-by-Step Guide to Add an Email Alias in Microsoft 365

Step 1: Log into the Microsoft 365 Admin Center. Begin by logging into the Microsoft 365 Admin Center. This is where you can manage all of the accounts within your organisation.

Step 2: Navigate to the Active Users section. Once you're logged in, go to the 'Users' option and then 'Active users'. Here, you will see a list of all the active user accounts within your organization.

Step 3: Select the relevant user. Find and select the user to whom you wish to add an alias.

Step 4: Add the email alias. Under 'Email alias', click on 'Add' and type in the new email alias that you want to create for the user. Remember, this alias will share the domain name with the primary email address.

Step 5: Save your changes. After you've typed in the alias, click on 'Save changes' to complete the process.

And there you have it. You've now successfully added an alias to a Microsoft 365 email. Remember, all emails sent to this alias will end up in the primary user's inbox.

A More Efficient Way: MSP Easy Tools

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