All MicroMonty Help Desk Automation 
Tools

Name

Function

Set/Check Mailbox permissions

Grant full access, send as, send on behalf of and map automatically to Outlook – per user basis

Add/Remove Permissions on all mailboxes

Grant full access, send as, send on behalf of and map automatically to Outlook – all users basis

Check all permissions for a user

View all the permissions on a per user basis

Check permissions on all mailboxes

View all permissions for all user mailboxes

Blacklist/Whitelist

Easily block or whitelist emails, domains and ip addresses

Enable/disable focused inbox for a user

Quickly enable/disable focused inbox per user

Enable/disable/check focused inbox for all users

Rapidly change focused inbox for all users in an organisation

Set forwarding for a mailbox

Set/remove forwarding, keep copy in source

Check forwarding on all mailboxes

See all forwarders set for a tenant, including external forwarders

Remove all external forwarding on all emails

One click – remove ALL forwarders from a tenant

Email aliases

Create/delete aliases and give ability to send as alias

Check/Enable/Disable/Remove transport rules

Remove/disable/enable transport rules

Check/Enable/Disable/Remove inbox rules

Total control of inbox rules – per user basis

Out of Office Replies

Rapidly change out of office replies both per user basis and ALL mailboxes with one click

Regional Configuration

Change language and default timezone – per user and ALL users

Hide/Show in Global Address List (GAL)

Hide mailboxes from GAL

Mailbox Folder Statistics

Analyse folder sizes in user mailboxes

Message Size limits

Apply message size limits on per user basis

Junk Filter

Enable/Disable filtering and add safe senders

Mailbox Archives

Enable/Force archiving to start – activate auto expanding archive to tenant

Find Alias

Quickly find who an alias is associated with

External Sender In Outlook

Enable or Disable the External sender identification in Outlook.

Name

Function

Set/Check permissions on a calendar

Delegate access to specific user for a user calendar with all permission levels available

Set/Check Permissions on all calendars

Delegate access to ALL users for a user calendar with all permission levels available

Set/Check ‘Default’ permissions on all calendars

Change default permissions on ALL calendars – single click

Name

Function

Create User Accounts

Create new users account, set password, location and assign license or create without license – Can also create in bulk

Password Tools

Reset, force change on next login, set to never expire, follow organisation policy, check expiry

Organisation Password Policy

Create organisational password policy

Conditional Access MFA Tool

Create or modify existing conditional access MFA policies

Block/unblock a user from signing in

Block a user or ALL users from signing in

Force logout from Office 365

Force a user or ALL users to sign out of Office 365

Assign Admin Roles

Rapidly view and change admin roles per user

Delete/Restore Admin Roles

Simply delete or restore accounts – shows recently deleted accounts

Create/Delete Mail Enabled Groups

Quickly create/delete mail enabled groups – define group type, owners and members

Edit Mail Enabled Groups

Edit mail enabled groups – set membership, aliases, send as, send on behalf as, change primary email address, change group name

Shared Mailboxes

Create/delete shared mailboxes and convert between shared and standard mailboxes

Connection Protocols

Set tenant wide default protocols as well as set individual protocols on per user basis

Offboarding Tools

Rapidly off board and end user(s) – delegate OneDrive and to Outlook; remove from groups, hide from GAL, remove licenses, permissions, set litigation hold, create out of office reply

Configure license allocation

Assign/remove licenses – set usage location

Configure user details

Set all user configuration including principal and display name, address, user location, etc

Contacts

Create/Delete/Manage shared contacts for all users in the tenant

Temporary Access Passwords

Enable / disable the temporary access password system for a tenant and also to be able to generate / revoke temporary access passwords for users.

Name

Function

Enable/disable Self Service Software Purchase

Enable/disable the ability for each user to purchase software

Mail Merge Tool

A simple tool that creates mail merge messages including attachments

MicroMonty Logs

Find out who did what and when – everything is logged for 90 days

SPF DKIM DMARC

Quickly see DNS settings for tenants and make recommendations for DKIM and DMARC